FAQ

Yes, we offer services for periods of several consecutive days.

Payment terms will be specified in your quote or booking confirmation.

Yes, all our drivers are geolocated to ensure safety and tracking during the trip.

Yes, you can request additional stops during the ride, but this may incur additional charges depending on the additional time and distance traveled.

Fares are determined based on various factors such as distance traveled, journey time and type of vehicle chosen. View our pricing schedule for detailed pricing information in your area.

We have specific policies regarding baggage and the number of passengers allowed in our vehicles.

Be sure to follow these previously established guidelines for a comfortable and safe trip.

If you exceed the duration or mileage agreed upon when making your reservation, additional fees will be charged based on the current rates indicated in our price list.

We recommend that you check the specific conditions in this regard in your quote or booking confirmation.

If you encounter any problems during your journey or would like to make a complaint, please contact us immediately at contact@infinity-luxe-chauffeur.com .

We will do our best to resolve the problem and ensure you have a positive experience.

We take the safety of our passengers very seriously and comply with all applicable regulations.

In addition, we have professional liability insurance to ensure the protection of our clients.

In the event of a dispute, we encourage you to contact us to find an amicable solution. If this is not possible, the dispute will be submitted to the competent court in accordance with our general conditions of sale.

Small pets, weighing up to 6 kg and suitably confined, are permitted on board vehicles in appropriate containers. Restrictions apply to other pets.

Get a quote now:

You can contact us directly in the section contact and receive an offer within 1 hour .

You can cancel or modify your trip 72 hours before pick-up by contacting us by email or telephone.

Mail: contact@infinity-luxe-chauffeur.com

Phone :

  • 🇫🇷 +33 (0) 1 83 90 18 46
  • 🇬🇧 +1 (929) 523-2718
  • 🇺🇸 +44 20 3038 8800

The driver will be waiting for you at baggage claim with a sign bearing your name. However, please note that access for drivers may vary from airport to airport.

The driver will wait for you up to 15 minutes after the scheduled pick-up time.

For airport arrivals, waiting is free for up to 1 hour after the flight has landed.

If you have any unforeseen delays, please let us know as soon as possible. In the event of flight/train delays, no penalty will be applied.

A large fleet of luxury vehicles adapted to your needs and desires:

  • Cab Moto
  • Sedan (max. 3 people)
  • Van & Van Vip (7 and 5 people max.)
  • Minibus & Minibus VIP (20 and 8 people max.)
  • Coach (max. 92 people)

You will receive the driver’s information, including their telephone number and vehicle license plate, 24 hours before pick-up .

  • Bank transfer
  • Credit card ( Visa, Mastercard, Amex…etc)
  • Paypal
  • Cash

If you have difficulty locating your driver, please contact our customer service department immediately. We’ll do our best to facilitate the meeting.

Mail: contact@infinity-luxe-chauffeur.com

Phone :

  • 🇫🇷 +33 (0) 1 83 90 18 46
  • 🇬🇧 +1 (929) 523-2718
  • 🇺🇸 +44 20 3038 8800

Yes, our drivers are generally English-speaking.

However, if you have specific language preferences, please let us know at the time of booking, and we will do our best to accommodate your needs.

Unless expressly authorized in writing, the consumption of alcohol is not permitted in vehicles.

The driver reserves the right to refuse to transport any passenger under the influence of alcohol or drugs.

Yes, drivers are allowed to accept tips, but this is at the customer’s discretion.

We take the protection of your personal data very seriously. The data we collect is used solely for the purposes of booking and providing our services.

We comply with current regulations on the protection of personal data and do not share your information with third parties without your consent, unless legally required.